Jecar Rodriguez

Bilingual Dealer Orientation Representative @NextGear Capital by Cox Automotive

Pendleton, IN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2019 — Present

Bilingual Dealer Orientation Representative @NextGear Capital by Cox Automotive

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Carmel, IN, US

Furloughed currently due to COVID-19)• Create a welcoming experience with each new dealer to NextGear Capital• Contact and schedule onboarding welcome calls with dealers in a timely manner• Communicate and follow-up regarding scheduling and onboarding welcome calls with NextGear Capital Field Employees.• Ensure dealer is aware line of credit has been activated and aware of how to utilize line of credit.• Execute dealer onboarding welcome calls efficiently and accurately by walking a dealer through their account information and benefits of having a line of credit with NextGear Capital.• Go over additional products or add-ons to the line of credit at the dealers’ disposal.• Expected to cover all items pertaining to NextGear’s expectations on the DOR call outline when needed.• Maintain all dealer contact activity, notes, and onboarding calls through NextGear Capital\'s Customer Relationship Management (CRM) software – Salesforce.• Consistently onboard over 75% of assigned dealers (top performer out of 5 representatives)• Consistently maintain lowest turnaround time of getting dealers onboarded (less than 3 business days)• Created new call dispositions to obtain better data for management

EDUCATION

2006 — 2012

Indiana University - Kelley School of Business

Bachelor's degree, Business

SKILLS

Mortgage ServicingMicrosoft OfficeSalesOnline AdvertisingLoan ModificationsDebt CollectionSocial NetworkingClient RelationsSocial Media MarketingAccount ManagementShort SalesFhaRelationship ManagementWarehouse ManagementCustomer RetentionCustomer ServiceE-CommerceSkilled Multi-TaskerClient Relationships StrengtheningOnline MarketingProcess ImprovementForeclosuresLong-Term Customer RelationshipsBilingual-SpanishSupervisory SkillsSales ManagementSocial MediaAdvertisingEcommerceConsumer DebtSales ProcessTeam BuildingSalesforce.comCustomer SatisfactionTrainingMicrosoft WordMarketingTime ManagementOnline MerchandisingCall Centers

ABOUT JECAR RODRIGUEZ

HIGH IMPACT SALES & BUSINESS DEVELOPMENT MANAGERLong-term Relationship Building | Strategic Planning & Implementation | Proven Leadership AbilitiesTop-performing Sales and Account Manager who develops successful new markets that enable higher-margins and business growth. Offering over 10 years’ experience and a proven track record of achievement creating revenue streams through developing and implementing strategic sales and business development plans. Recognized companywide for excellence in building long-term partnerships throughout all client and corporate levels, and for creating simple and effective tools to streamline processes, drive best practices and exceed all goals. Bilingual in English & Spanish (Fluent)CORE COMPETENCIES • Strategy Development & Execution• New Business Development• B2B Sales Development• Revenue & Profit Enhancement• Relationship Building & Management • Business Operations• Portfolio Management • New Account Acquisition • Building Strategic Partnerships• Financial Analysis & Planning • Leadership & Team Building• Executive Presentations• Negotiation & Influencing• Training & Employee Development• eCommerce Experience

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