Jebel Jones

Senior Associate @JPMorganChase

Columbus, OH, US

Actively support and assist candidates as their single point of contact (SPOC) as they progress through the Advisor Onboarding Program• Partner with Recruiting, Licensing & Registration and Technology to ensure a positive and consistent onboarding experience• Host a kick-off call for each new advisor to review Advisor Onboarding Program expectations and timelines (licensing and registration process, study materials, study calendar, deadlines, number of exam attempts, etc.)• Schedule licensing exams within required time frames for advisors. Manage retest policies and procedures.• Assist Advisors with accessing the tools and resources available to support the Advisor through the licensing and registration process.• Initiate Hardware & Software Deployment process. Submit all Hardware equipment requests and coordinate installation/setup. Submit all Software requests. Track candidates throughout the technology deployment process. Resolve issues with hardware and software setup.• Adhere to Advisor Onboarding service level agreements• Issue Resolution. Partner with Human Resources, Licensing & Registration, Technology and Field Leadership to troubleshoot and solve issues end to end.

Gemological Institute of America

Accredited Jewelry Professional

St. Louis University

Bachelors of Arts

Gemological Institute of America

Graduate Diamonds