Jeba Kumar

About Jeba Kumar

Hey, Welcome to my profile🤞 I’m a Senior Business Analyst at PwC with over 8.5 years of techno-functional consulting experience in Business Analysis, Project Management and Digital Transformation. I partner with global clients to bridge the gap between business strategy and technology, transforming complex requirements into practical, scalable, and data-driven solutions Carrying a strong academic background with B.Tech (ECE), M.B.A (General Management), M.E.(Communication Systems) & M.Sc.(Computer Science), I blend analytical thinking, domain expertise, and stakeholder engagement to deliver measurable business outcomes. I bring both strategic vision and technical fluency thereby helping organizations connect the dots between business goals, data insights, and technology transformation. Expertise- Business Analysis & Documentation: BRD, FRD, FSD, SRS, RFP, RFI, UAT, As-Is / To-Be Modelling, Process Mapping- Process & Tools: UML, BPMN, Wireframes, Mockups, MS Visio, JIRA, Confluence, Tableau, SQL, Advanced Excel (VBA, Macros), PowerPoint, Google Cloud Platform (GCP)- Digital Transformation: AI/ML, IoT, RPA, ERP, Google Cloud, Data Analytics- Project Management: Agile (Scrum, SAFe), Waterfall, Product Backlog Management, Stakeholder Communication, Change Management Strength: I explain complex product / process in a simplified way a business stakeholder understand. Certified CBAP, IQBBA, MTF Business Analyst Professional | Product Life Cycle Management (PLM)| Product Owner | CSM SAFe Agile Methodology | Project Management Professional (PMP)| Stakeholder Management. Ability: Predominantly worked on, Requirement Gathering, Requirement Elicitation, streamlining the SDLC Project / Product Requirements (Business, Functional, Non-Functional), Translating the gathered business requirements to functional requirements, Perform Current State (As-Is) Research, Propose Future State (To-Be) solutions, Product Backlog Management, Creation of User Manuals, Business Requirement Document (BRD), Functional Requirement Document (FRD), User Stories, User Guides, UML Data Modelling and end-to-end development of customer-facing solutions to transform the customer experience. Domain Knowledge: IBM Maximo, Energy & Utilities - Power, Oil & Gas Utility, BFSI - P&C Insurance (Property and Casualty) Guidewire Claim Center (GW CC). Beyond Work, Outside of consulting, I’m passionate about Nature, Music and Badminton that helps me to stay creative, focused and well-balanced in life.

Experience

1. Senior Business Analyst

   PwC

   May 2022 — Present · Chennai, IN

   Coordinated with Business Team to understand the Functional Requirements - IBM Maximo Digital Transformation in Power and Utility Industry, IFS - Field Service Management, BFSI - Property & Casualty Insurance - Guidewire Claimcenter.Involved in Working on Various Production Incidents, Engaging with Engineers to Analyze theRoot fix cause followed by creating the emergency change if required to implement as break-fix with proper approvals.Responsible for creating Problem Records and Confluence page to document Root causeAnalysis, Point of Action and Analysis Related to Incidents.Involved in Organizing the Sprint Meeting to Review the backlog and prioritize tickets for theupcoming SprintsAssisted system integration design and architecture documentation of existing (AS-IS) and new (To-Be) applications. Ensured that documentation produced accurately reflects the functionality deliveredParticipated in system test reviews, development design reviews, usability studies, status meetings, and product/ feature walkthroughsFunctional testing and sign-off of the features being delivered in the sprintActed as a Scrum Product Owner leading Agile software development stages & new releasesMaintained the Product Backlog within the accepted SLA in collaboration with key stakeholders to stay relevant to the product strategy.Internalize and represent the customers\' voice throughout the product lifecycle.

Education

• Karunya Institute of Technology and Sciences

  Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

• St Peter's College of Engineering and Technology

  Master of Science - MS, Computer Science

• St. Peter's Engineering College

  Master of Engineering, Communication System

• Anna University

  Master of Business Administration - MBA, Business Administration and Management, General