Jean-Pierre Joubert
Vice President, Shore Excursions @Norwegian Cruise Line Holdings Ltd.
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WORK HISTORY
Vice President, Shore Excursions @Norwegian Cruise Line Holdings Ltd.
Miami-Fort Lauderdale, FL, US
I lead the Shore Excursions department for NCL and ShoreX product for NCLH across the Americas region including Alaska, Canada/New England, Bermuda, the Caribbean, Mexico/Central America, South America, and Hawaii.
EDUCATION
University of Liverpool
Master of Business Administration - MBA, Strategic Human Resource Management, Project Management & Digital Marketing.
Advertising College of Southern Africa
Copywriting & Marketing
ABOUT JEAN-PIERRE JOUBERT
With over 22 years of experience in the global hospitality and cruise industries, I currently serve as Vice President of Commercial Operations at Norwegian Cruise Line Holdings Ltd. My role focuses on achieving revenue targets by leading commercial strategy and execution for hotel and shipboard operations. Collaborating with IT, Finance, and Brand teams, I enhance service delivery, streamline offer launches, and maintain high standards of guest satisfaction while refining product offerings like Vibe Beach Club and Priority Access to optimize demand-driven pricing strategies. My core competencies include revenue generation, sales, direct marketing, and tourism. I specialize in strategic planning, data-driven decision-making, and continuous improvement. Passionate about delivering innovative guest experiences, I actively contribute to business growth and operational excellence. My leadership approach emphasizes collaboration and results-oriented strategies to drive profitability and elevate the guest journey.
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