Jeannie Lecure
Consultant, Document Specialist, Resume Writer at JLL
- Role
- Owner, Designer, Instructor at JLL
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jeannie Lecure
My primary focus is to optimize Client Relationships and Customer Satisfaction by combining a solution-oriented approach with broad Business & IT project know-how. My philosophy for project success is to do all I can to champion collaborative teams, where the best interest of the client is alway first. I provide the most value in an environment where management is savvy enough to apply equal development of all their resources - people, processes and systems - for optimal success. I am an experienced Energy & Manufacturing professional who has performed in diverse consulting roles with Upstream, Midstream and Downstream Clients as well as 3rd-Party Vendors. Business/Financial/IT Analysis, Project Management, Process Improvement, Business/IT/Vendor Liaison; Client Relationship Management, Customer Service Manager & CRM Group Implementations (Staffing, Training, New Process and Systems Implementation), Change Management Proposals (Staff, Process & Systems Improvement), Formal Training Presentations, Aged Revenue Recovery & Client Account Imbalance Reconciliation Projects, Conflict Resolution, Negotiated Client Settlements, Team Development, Business Development, Marketing; MS Office, Business Objects, IT Ticketing Systems, Manufacturing Product Order Systems, RightAngle, SharePoint, SQL Queries; Quick-Study Business Processes and System Applications
Experience
Owner, Designer, Instructor
May 2017 — Present · Houston, TX, US
Specialize in providing custom-made home decor, clothing, sports and many gift items, all to customer specifications, while providing quality craftsmanship.Provide instruction to clients who are interested in learning to achieve excellence and pride in their own craftsmanship.
Education
Missouri Western State University
Bachelors in Business Administration
Skills
- Client Liaison
- Training
- Natural Gas
- Analysis
- Business Development
- Microsoft Powerpoint
- Strategy
- Sharepoint
- Energy
- Team Leadership
- Windows Sharepoint Services
- Negotiation
- Business Process
- Integration
- Cross-Functional Team Leadership
- Vendor Relations
- Customer Service
- Management
- Process Improvement
- Requirements Gathering
- Change Management
- Project Management
- Leadership
- Customer Relations
- Business Analysis
- Microsoft Sql Server
- Solution Focused
- Pipelines
- Software Development Life Cycle (Sdlc)
- Consulting
- Testing
- Requirements Analysis
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