Jeannice Watts Hall She

Senior Communications Director @ADP

Atlanta, GA, US

Strategically drive the vision & execution of internal & external communication & marketing strategy & experiences for ADP’s HRO business through an agency model that serves approximately clients, 2.5 million client employees and associates• The HRO President chief communications strategist for all internal messaging, including creating podcasts, videos, thought leadership & Town Halls; also support other senior leaders in these efforts• Manage all crisis communication efforts for HRO, driving an average 80%+ open rate• Responsible for annual ADP TotalSource Open Enrollment creative strategy for all clients & their employees – using client analysis to develop 450+ pieces of creative collateral helping increase NPS by more than 22 pts YoY• Lead 4x national award-winning team of creative & digital marketers, communication professionals & graphic designers • Develop & execute multi-channel communication & change management campaigns that delivery impactful and measurable culture-changing results including increasing adoption, readership and engagement • Passionate about quality & inclusion - created formal proofing process, which reduced errors by 80% & developed IDE & B language framework & accessibility guide for all work • Collaborate across business functions for precise alignment on messaging, timing and channel management

Georgia Southern University

BS in Communications

Georgia Southern University

MBA