Jeannette Fraboulet

Experience

1. Associate Digital Product Manager Program Manager

   Rocket Mortgage

   Jan 2022 — Present · Detroit, MI, US

   Implementing sprints, Asana process tracking, Gantt Charts, KanBan Boards, etc. These process changes and strategy leadership allowed the Team to go from testing one test per month to testing 10+ features, causing team revenue to increase more than double resulting in an additional ~$48 million. This was in a time where mortgage business decreased by ~50%-55%- Team Lead/ Workflow Management - Lead every CRO team sync, ensuring team is motivated, on task with overall team goals, and understanding where they are experiencing blocks to offer support removing them- Process Creation and Improvement - Utilize combinations of Agile, Scrum and WaterFall methodologies to create frameworks for testing - Working with Product teams, Technology, other Product Managers, UX Designers, Copywriters, Copy Editors, Legal, etc. to make changes in digital products that drive Conversion Rate Optimization (CRO) and improve usability on product pages, landing pages, and articles across 15+ Learning Centers- UX/ UI Design - Spearheading the ideation and strategic development of comprehensive UX/UI design solutions, driving significant growth through targeted CRO initiatives. Led the full design process, from initial concept to final implementation, ensuring seamless user experiences and elevated conversion rates- Quality Assurance - Ensuring work delivered by Internal Team Engineers, Technology Engineers, Vendor Designers and Engineers meets requirements and matches agreed upon designs. Troubleshooting when project hits a snag to ensure deadlines are hit with quality deliverables- Applying Analytical Decision-Making to product management and design, leveraging A/B testing to inform and optimize product features and user experience. This data-driven approach results in enhanced product performance and user satisfaction, evidenced by measurable improvements in key performance indicators.

Education

• Warren Woods Tower High School

  High School Diploma

  2010 — 2014

• The Sorrell College of Business at Troy University

  Bachelor's of Science, Business Administration

  2014 — 2018

Skills

• Marketing
• Teamwork
• Microsoft Powerpoint
• Social Media
• Microsoft Office
• Sales
• Time Management
• Social Media Marketing
• Microsoft Excel
• Public Speaking
• Customer Satisfaction
• Public Relations
• Customer Service
• Microsoft Word
• Leadership
• Advertising