Jeanne S.

About Jeanne S.

Technical Program Manager. Director Project Management. Digital Producer…

Experience

1. Program Manager

   Wacom Technology Corp

   Mar 2020 — Present

   Wacom is a global leader in the pen display and tablet market for creative users. As a technology company, we provide cutting-edge digital ink solutions for a wide range of partners using and producing smartphones, tablets and digital stationary. Over the course of my 7+ years at Wacom, I have been tasked with many different roles and responsibilities specifically in the digital and technology space. I have been privileged to work beyond just my department and assigned complex projects with high operational need or revenue potential.>> Responsible for creation of and ongoing program management of a complex fully integrated $50MM global ecommerce platform. Currently planning, scoping, and gathering requirements for the next phase – headless architecture in 2024.>> Currently manage a cross functional program to support the global launch of a new family of hardware products focusing specifically on improving the end-to-end user journey – from SEO to.com to eStore to driver integration through account creation, software downloads and ultimately conversion.>> Served as the technical product manager and administrator of the Atlassian suite (Jira/Confluence) from 2017 – 2020.>> Leverage interpersonal and relationship-building skills to collaborate successfully in a cross-functional environment, working across multiple capabilities, subject areas and business functions to move teams toward a common vision or goal.>> Interdisciplinary liaison between the Business, Stakeholders and Technical team both inside & outside of Wacom.>> Partner with development leads and program stakeholders to create and maintain a global roadmap for the strategic and technical vision of the Wacom eStore platform.>> Develop program timelines and technical enablement plans for mid-to-large scale projects in addition to managing a (hybrid) agile bi-weekly release cadence.>> Manage team of Project Managers and Business Analysts responsible for the technology enablement of the eStore.

Skills

• Information Architecture
• Online Advertising
• User Interface Design
• Strategy
• User Experience
• Project Management
• Advertising
• Online Marketing
• Email Marketing
• Integrated Marketing
• Interactive Advertising
• B2b
• Digital Strategy
• Digital Marketing
• Strategic Communications
• Leadership
• Budgets
• Team Leadership
• Management