Jeanne Leeds
Customer Success Executive, CX Cloud Solutions
- Role
- Senior Advisor, Customer Success at Genesys
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Jeanne Leeds
I\'m a Customer Experience Enthusiast with customer success, sales, and marketing leadership experience in the contact center and cloud software industries. I\'m goal oriented and at my best working with teams that know the objective and are able to develop and execute achievable plans. For the last 6 years I\'ve been focused on Cloud-based solutions for nearly all industries that are focused on customer experience, contact center performance and efficiency and omni-channel solutions. Career Exposure: Inside Sales, Sales Hunter, Account Management, Team Leadership, Customer Success, Project Management, Industry Speaker, Product Marketing, Sales Marketing, Trainer,Business Owner, Public Relations, Journalism. Industries: Hardware & Software Technology, Call Center, Collections/Account Receivables, Utilities, Financial, Healthcare, Insurance, Telecommunications, retail, and Government. Current Specialties: Cloud software services and solutions for contact centers. Solutions include: analytics, digital, inbound/outbound, omni-channel desktop, self-service, speech analytics, workforce management and workforce optimization. Integrations: Telephony, CRM, Unified Communications, third party software applications.
Experience
Senior Advisor, Customer Success
Sep 2018 — Present
Education
University of Nebraska at Omaha
BA Journalism, Journalism, Public Relations
1984 — 1988
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