Jeanne Hesketh-Churchill
Project Specialist @Russelectric, A Siemens Business
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WORK HISTORY
Project Specialist @Russelectric, A Siemens Business
Managing 250+ orders under $100k through the entire order process. From receipt of order, to receiving payment for the order and everything in between!• Performs order management mainly through SAP reports for assigned customers, from order acceptance to invoice.• Effectively communicates expectations to team members in a timely and clear fashion.• Manages clients\' information in SAP and other information systems.• Supports customers remotely, providing first-level user support in case of arising issues.• When required, maintains the relationship with clients and sales representatives to clarify orders and issues.• Tracks order milestones and deliverables to ensure successful and timely delivery of orders based on agreed upon contract terms.• Coordinates the resolution of customer requests and questions with qualified Field Service Engineers or Project Engineers.• Participates in investigating and resolving commercial problems.• When required, assists with coordination of resolution of issues with materials procurement, Engineering and Field Service resources, coordination of deliveries to customer site and startup with Field Service team.• Assists with routine administrative responsibilities on an order.• Selects appropriate processes from clearly documented rules, past practices, or instruction.
EDUCATION
Southern New Hampshire University
Bachelor of Science - BS Magna Cum Laude, Marketing
International Council For Shopping Centers
Shopping Center Management - Certified Marketing Director
Quincy College
Associate's degree, Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT JEANNE HESKETH-CHURCHILL
A Sales & Marketing Professional with superior organizational skills, strong follow…
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