Jeanne Carrillo
Operations Manager | Strategy & Change Agent | Marketing & Communications Specialist | Business Relationship Manager
- Role
- Director of Operations at Lexpro Research Llc
- Location
- Stamford, CT, US
- LinkedIn followers
- 500 followers
About Jeanne Carrillo
Uniquely qualified in a diverse range of areas in business operations, marketing and…
Experience
Director of Operations
Dec 2017 — Present · Stamford, CT, US
LexPRO Research LLC is a leading provider of domestic and international risk mitigation and business intelligence services to the corporate, financial, and legal communities, specializing in high-level due diligence, background research and corporate investigations for investment banks, private equity groups, hedge funds, family offices, and others.As the Director of Operations, responsibilities include, but not limited to:* Talent acquisition, on-boarding, off-boarding, training and general human resources support * Client marketing, strategic planning and new business development* Client reporting quality control support, packaging and client distribution* Social media and website administration, content development and improvements* Proficient with CRM tools and leveraging multi-channels for client communication* Technology client systems planning, client implementation and ongoing maintenance & support* General process improvement, procedures documentation and corporate compliance support* General office administration and support for accounting and financial process.
Education
University of Connecticut
BS
1980 — 1984
Skills
- Process Improvement
- Vendor Management
- Project Management
- Strategy
- Business Analysis
- Management
- Change Management
- Marketing
- Customer Service
- Project Planning
- Budgeting
- Business Process Improvement
- Outsourcing
- Facilitator
- Scrummaster
- Agile Project Management
- Cross-Team Collaboration
- Risk Management
- Strategic Planning
- Sharepoint Designer
- Team Leadership
- Collaborative Problem Solving
- Business Relationship Management
- Continuous Improvement
- Digital Transformation
- Organizational Culture
- Stakeholder Engagement
- Team Building
- Back Office Operations
- Production Support
- Corporate Communications
- Documentum
- Document Imaging
- Service-Level Agreements (Sla)
- Talent Management
- Call Centers
- Microsoft Suite, Including Sharepoint Designer and Publisher and Microsoft Teams.
- Windows 10 and Mac Usage
- Sharepoint Content Administrator and Publisher
- Bmc Remedy System Manager
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