Jeanne Phelps
Fearless Executive Leader | Strategy & Change Leader | Empowering Teams | Enhancing Efficiency | Delivering Results
- Role
- Director, Leased Housing at Quincy Housing Authority
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Jeanne Phelps
I am passionate about solving complex business issues, I thrive on the challenge of…
Experience
Director, Leased Housing
Aug 2024 — Present · Quincy, MA, US
Parlaying decades of business operations and leadership experience into a mission-driven role supporting affordable housing initiatives.• Responsible for the administration and oversight of critical programs, including Housing Choice Voucher (HCV), Project-Based Vouchers (PBV), Rental Assistance Demonstration (RAD), Veterans Affairs Supportive Housing (VASH), and Mainstream programs.• Lead a team of 16 staff members focused on delivering exceptional service to our community.• Drive continuous process improvements across operations, payroll, budgeting, compliance, and service delivery.• Prepare and present strategic and operational reports for Board meetings, ensuring transparency and organizational alignment.• Member of the leadership team guiding strategic initiatives for the Housing Authority’s Development Corporation, a nonprofit arm focused on expanding housing resources for the community.• Oversee leased housing programs, administrative plans, payroll, and operational management for four additional agencies managed by the Housing Authority.• Committed to operational excellence, community engagement, organizational growth, and fostering housing stability for vulnerable populations.
Skills
- Integration
- Project Portfolio Management
- IT Strategy
- Professional Services
- Customer Service
- Wall Decor
- Account Management
- Change Management
- Business Process Improvement
- Go-to-Market Strategy
- Start-Ups
- Channel Partners
- Data Center
- Management
- Project Management
- Strategic Planning
- Pre-Sales
- Business Strategy
- Storage
- Marketing
- Business Analysis
- Program Management
- Business Process
- Business Process Re-Engineering
- Six Sigma
- Mergers & Acquisitions
- Outsourcing
- Solution Selling
- Saas
- Product Marketing
- Cross-Functional Team Leadership
- Strategy
- Process Improvement
- Marketing Communications
- Cloud Computing
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