Jeanne Bartoletti

Assistant Waiter @Il Teatro

Québec, CA

As an Assistant Waiter, I serve as the backbone of the floor and bar operations. My role is centered on operational efficiency, guest satisfaction, and seamless team coordination to ensure a great dining experience.Guest Relations & Floor Management- Proactively monitoring the dining area to ensure every guest’s needs are met- Conducting \"quality checks\" to verify that \"everything is going well\" during the meal.Dining Room Excellence- Table Setting & Resetting: Preparing tables according to service standards (cutlery, glassware, linens)- Maintenance: Ensuring a spotless dining environment through constant clearing and cleaning.Service & Delivery- Food Running: Efficiently delivering dishes from the kitchen to the correct table- Clearing (Busser duties): Clearing plates and cutlery between courses without disrupting the guest\'s flow- In-Room Dining: Providing professional room service, maintaining the same standards of excellence as the main restaurant.Quality Control & Precision- Order Auditing: Identifying errors in orders or plate presentation before they reach the customer- Stock Management: Monitoring inventory levels and assisting with restocking to prevent service delays.Cross-Functional Support- Bar Assistance: Supporting the bar team with glassware, garnishes, and drink delivery during peak hours- Service Support: Acting as the \"right hand\" to the head servers to speed up the pace of service.

Lycée Saint Louis

College/University Preparatory and Advanced High School/Secondary Diploma Program

Lycée Jean Zay

Baccalauréat option internationale

Université du Québec à Rimouski

Double diplôme