Jean Murphy

About Jean Murphy

39 years of proven performance in Business Development and Program Management for federal…

Experience

1. Vice President Business Development

   Pearl Interactive Network, Llc

   Feb 2019 — Present

   Responsible for Business Development for Pearl Interactive Network (Pearl), a HUBZone Certified, Women Owned Small Business (WOSB) providing \'Services That Matter\'- specializing in Contact Centers, Healthcare and Beneficiary Services. Since joining Pearl in 2019, secured new business supporting the Veterans Health Administration, Veterans Benefits Administration, Defense Health Agency, Centers for Medicare & Medicaid Services, Health Resources and Services Administration (HRSA), Centers for Disease Control and Prevention, Social Security Administration, Federal Emergency Management Agency, Dept. of Education - Federal Student Aid, Internal Revenue Service, Office of Personnel Management, the State of California, and several other opportunities under evaluation or in negotiations. Pearl Interactive Network provides multichannel contact center services for government and commercial program beneficiaries and healthcare Patients, Providers, and Payers including: general information and enrollment support; appointment scheduling and referrals; nurses, care navigators, family life and mental health counselors; claims management; and financial, IT, and administrative services. We specialize in consultative, compassionate and often complex interactions supporting beneficiaries, providers, employees, and the public in healthcare and other Commercial, Federal and State government services. Pearl is repeatedly recognized by clients and partners for consistently exceeding performance expectations, while giving hiring preference to skilled and talented employees living in economically challenged areas, people with disabilities, military spouses, and Veterans. Pearl’s vision and business practices reflect a commitment to giving back to the community by providing opportunities to a niche workforce and by providing a way for their clients and partners to meet social and compliance goals.

Education

• University of Maryland Baltimore County

  BS, Information Systems Management, magna cum laude

  1981 — 1984

• Washington Hospital Center School of Radiography

  Registered Radiologic Technologist, X-Ray, CT Scan, and Ultrasound diagnostic imaging

  1976 — 1978

• Regina High School

  High School, College Preparatory

  1972 — 1976

Skills

• New Business Development
• Account Management
• Analysis
• Strategic Partnerships
• Management
• Consulting
• Cloud Computing
• Client Development
• Program Management
• Leadership
• Business Process Improvement
• Integration
• Enterprise Software
• Business Development
• Sales
• Sales Management
• Call Centers
• Bpo
• Strategy
• Government
• Professional Services
• Project Management
• Solution Selling
• Outsourcing
• Proposal Leadership
• Marketing Management
• Crm
• Pre-Sales
• Business Process
• Customer Relationship Management (Crm)