Jeanie J Richards

WORK HISTORY

EDUCATION

SKILLS

ABOUT JEANIE J RICHARDS

Corporate professional with an extensive knowledge across the financial industry with a primary focus on production and fulfillment operations and supporting technologies. Excelling in the management of team development, building and execution across areas of responsibility. Effective in managing business relationships at all levels and delivering solutions that drive business value. Desiring to utilize experience and key skills as they translate across other industries. Available for remote position with full work at home office facilities. Project Management | Production and Fulfillment OperationseMail: j••••••••@gmail.comCORE COMPENTECIES• Project Management• Production and Fulfillment Operations• Process Improvement• Risk Management• Credit Analysis• Team Building• Leader• Relationship Management• Business Analysis• Communications• AdaptableACCOMPLISHMENTSProject manager for complex system integrations into primary loan origination system to better support operational efficiency and productivity. Work completed supported span of loan life cycle from loan boarding to loan closing and funding across all production channels. Implemented a standardized protocol for the communication of global unplanned system outages impacting various mortgage production channels. Acted as liaison between technology and line of business to ensure appropriate impacts and assessment are made and documented because of outage. The process is fluid and is easily adaptable in keeping pace with the constantly changing business environment. Developed and implemented production certification standards and processes from the onset of the transition from Countrywide Home Loans to Bank of America. Production certification processes geared toward ensuring full system restoration while considering the ease and simplicity needed for the end associate’s participation. These established production certification standards were adopted and utilized for all releases after the completion of the transition deployments.Contact me at j••••••••@gmail.com for project management or operational opportunities.