Jeanie Humphrey

Senior Client Relations Manager @Synchrony

Middletown, OH, US
MOBILE NUMBERS
+15•••••••67

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WORK HISTORY

Apr 2012 — Present

Senior Client Relations Manager @Synchrony

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Collections leader for Gap, Inc, PayPal and CareCredit programs

EDUCATION

1988 — 1993

Miami University

Bachelor of Arts, English/Creative Writing

SKILLS

Call CenterCreditProcess ImprovementFinancial ServicesGrowing SalesRelationship ManagementCall Center ManagementCross-Functional Team LeadershipManagementTeam BuildingSales ManagementMarketingCustomer SatisfactionTrainingStrategic PlanningAccount ManagementSalesLeadershipCall CentersBudgetsFinance

ABOUT JEANIE HUMPHREY

A decision-making sales & relationship management professional with expertise in building customer loyalty while growing profitable sales. Proactive liaison between internal operations and customers, balancing the needs of both. Broad, cross-functional skill set and strong presentation skills. Top-ranked Sales Professional with extensive experience in GE Capital. Certified Six Sigma (Quality) Green Belt. Extensive experience in call center management/operations.Specialties: sales, relationship management, liaison, operations, call center management, quality

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