Jean Guan
Blue Cross Blue Shield of Massachusetts
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WORK HISTORY
@Blue Cross Blue Shield of Massachusetts
EDUCATION
Purdue University Daniels School of Business
MBA, Finance, Accounting & Strategy
Kellogg Executive Education
Executive Leadership Program
Blue Cross Blue Shied Association
Leadership Cohort
The Partnership, Inc.
Next Generation Executive Program
Harvard Business School Executive Education
High Potential Leadership Program
Vistage Worldwide, Inc.
Chief Executive Program
Northwest University
Bachelor of Science & Bachelor of Law, Double Major in Economics & Law
America's Health Insurance Plans
Executive Leadership Program
SKILLS
ABOUT JEAN GUAN
I’m an who builds high-performing, future-ready organizations. I’ve led large-scale transformation and operational modernization for Fortune 100 insurers, nationally ranked healthcare plans, and global enterprises across the U.S, China, India, and the Philippines.In a volatile, technology-accelerating world, I focus on the challenges that matter most to CEOs and boards. I into core operations, without sacrificing service or growth, to execute strategy with speed, and that scale with clarity and discipline. My work turns these challenges into measurable outcomes—through operating-model redesign, lean management systems, AI-enabled innovation, and culture transformation that empowers teams long after the initiative ends.My foundation was shaped early as Chief of Staff to the CEO of a $360M China-based conglomerate and has been deepened through roles in management consulting, venture capital, strategy execution, and enterprise operations. Earlier experiences built comprehensive across underwriting, product, claims, medical management, service, and cross-functional operations, bringing a strong enterprise-wide perspective, strategy-to-execution discipline, and value-creation lens to operating roles.Across every enterprise I’ve led: stronger operational resilience, accelerated growth, improved customer experience, and empowered teams who embrace continuous improvement as a way of operating—not a project.Recognized as a 100, a CEO-nominated leader in the (2025), and a former, I continue to help organizations elevate their performance, scale with intention, and lead with purpose.
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