Jean Eun Jin Lee
Director of Operations @55 Hospitality Group
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WORK HISTORY
Director of Operations @55 Hospitality Group
New York, NY, US
Oversee multi-unit operations across two distinct concepts: Bangkok Supper Club (high-volume upscale casual) and Bub\'s Bakery (specialty bakery with full coffee program). Lead and support 85+ team members across both concepts, including 60 at Bangkok Supper Club and 25 at Bub’s Bakery. Direct and develop senior leadership teams (GM, AGM, Executive Chef, Executive Sous Chef), providing strategic oversight, performance management, and operational alignment. Partner closely with ownership to achieve financial objectives through revenue growth initiatives, cost controls, budgeting, and forecasting. Ensure full operational compliance with federal, state, and local labor laws and regulatory requirements, mitigating risk and maintaining company standards. Contribute to marketing and PR strategy to strengthen brand positioning and drive sustained guest engagement. Lead new concept development and launch initiatives, collaborating on operational planning, staffing models, systems implementation, and go-to-market strategy. Train and mentor senior leadership to build internal talent pipeline and reinforce company culture across expanding concepts.
EDUCATION
Glion Institute of Higher Education
Bachelor, International Hospitality Management
International Culinary Center
Certification, Sommelier
Les Roches-Gruyère University of Applied Sciences
Bachelor of Science in Hospitality Management with specialization in Finance
SKILLS
ABOUT JEAN EUN JIN LEE
Experienced operator in 5-star/5-diamond luxury hotels and Michelin-starred restaurants, with international experience across the Middle East and the U.S. I specialize in guest and investor relations, service and operations, and strategic project management.From pre-opening to launch and rebranding, I focus on building, optimizing, and elevating restaurant experiences to meet the highest standards of luxury hospitality. Whether opening new venues or enhancing existing ones, I aim to deliver excellence that drives both guest satisfaction and business success.
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