Jeanette Raven

About Jeanette Raven

AI-driven design must go beyond novelty — it should empower, inspire, and scale.I lead AI Product Design at T-Mobile, bridging strategy and execution to deliver future-focused, human-centered products. Most recently, I helped launch our first AI-powered multimodal voice assistant, featured live on OpenAI’s global stage.With over a decade in UX design, 10+ years in senior leadership roles, and hands-on experience leading AI UX initiatives, I’ve built and guided design teams through complex problem spaces — translating emerging technology into simple, useful experiences that drive measurable business and customer impact.As an AI Product Design Manager, I set vision and strategy, mentor and grow designers, uphold craft and quality, and partner closely with product, engineering, and research to bring innovative products to life at scale. I’m especially passionate about building inclusive, high-trust design cultures where teams are empowered to challenge assumptions, push boundaries, and create experiences that fuel customer satisfaction, growth, and long-term value.

Experience

1. Manager Product Design

   T-Mobile

   Feb 2025 — Present

   Leading at the intersection of AI, UX, and product innovation — building the teams, practices, and experiences shaping the future of customer journeys at T-Mobile.I lead a team of AI product designers focused on creating intuitive, multimodal experiences that connect voice, text, and agentic AI to meet real customer needs. By combining design craft with emerging technology, we’re redefining how people interact with intelligent systems — making AI not just capable, but human-centered and impactful.Design Leadership: Build and mentor a high-performing team, fostering creativity, collaboration, and design excellence.Innovation: Drive the AI Experience Strategy and design execution for multimodal and conversational AI solutions.Impact: Launched T-Mobile’s first AI-powered multimodal assistant, featured live on OpenAI’s Realtime API showcase — proving how design-led AI can both assist and drive growth.Outcome: Advancing customer experience through AI, achieving meaningful engagement and efficiency gains while setting the foundation for scalable, agentic design.

Education

• The University of Kansas

  Bachelor of Fine Arts, Illustration

  2001 — 2005

Skills

• Mac
• Corporate Identity
• Adobe Illustrator
• Creative Direction
• Logo Design
• Art Direction
• Corporate Communications
• After Effects
• Motion Graphics
• Visual Communication
• Print Production
• Microsoft Word
• Graphics
• Leadership Mentoring
• Powerpoint
• Animation
• Adobe Acrobat
• User Experience
• Art
• Brochures
• User Experience Design
• Indesign
• Illustration
• Web Design
• Project Management
• Graphic Design
• Adobe Creative Suite
• Layout
• Corporate Branding
• Typography
• Marketing Communications
• Illustrator
• Drawing
• Brand Development
• User Exp