Jeanette D.

About Jeanette D.

Senior Compliance and Operational Risk Manager with extensive experience in building…

Experience

1. Chief Operating Office (COO)

   Wells Fargo

   Aug 2020 — Present

   Head of COO Policy Office, SVP Responsible for establishment of new policy program to remediate a high priority issue. Developed robust policy exceptions and violations process resulting in reduction of new and existing gaps. Implementation of new enablement function that developed data, tools and reporting. Gap analysis and adherence monitoring tools developed used enterprise wide. Enterprise Operations Control Senior Director, SVP Responsible for establishment of new Enterprise Operations Risk Identification and Assessment (RCSA) program including the vertical program for COO Enterprise Operations and the line of business operations horizontal program for a full view of operations risk across all operations groups at Wells Fargo. Led development and implementation of Risk and Control Self-Assessment (RCSA) program to assess operational and compliance risks, control effectiveness and monitor risk remediation. Led development and implementation of COO Enterprise Risk Identification and Assessment (ERIA) of Operational, Compliance and Financial risk used for the Comprehensive Capital Analysis and Review (CCAR) submission. Development of a business process and control optimization framework that includes the ability to prioritize automation of manual processes and controls to improve the operating environment. Drove development of robust India and Philippines legal entity governance program to oversee local law compliance, business processes, and incident management program including business resiliency and recovery.

Education

• University of St. Thomas

  Masters of International Management: First Year Completed

• St. Catherine University

  BA, Business Administration/Economics

Skills

• Mergers & Acquisitions
• Operational Efficiency
• Financial Risk
• Contract Negotiation
• Vendor Management
• Operational Risk
• Securities
• Business Analysis
• Change Management
• Sarbanes-Oxley Act
• Banking
• Enterprise Risk Management
• Business Process Improvement
• Risk Management
• Business Process
• Operational Risk Management
• Strategic Planning
• Third Party Vendor Management
• Finance
• Process Improvement
• Financial Services
• Trading
• Integration
• Project Management
• Business Continuity
• Settlement
• Investments
• Program Management
• Anti Money Laundering
• Corporate Finance
• Management
• Internal Controls
• Compliance
• Information Security
• Leadership
• Information Security Governance
• Program Development
• Aml
• System Conversion
• Relationship Management