Jeanetta Harris

About Jeanetta Harris

A talented and versatile Learning and Development Leader with a focus on organizational change. A Human Performance Expert with over 18 years of progressive corporate experience developing, managing, and leading a wide range of corporate initiatives and strategies.Learning & Development: Learning and Development Expert:• Instructional design and development for adult learners• Human performance strategy and design• e-Learning design, development and conversion• Blended learning solutions• Large scale HR Learning Program Management• Customer Relationship Management • Master Trainer and FacilitatorOrganization Change Management:Communications and Organizational Change Effectiveness Expert:• Organizational change management and change leadership• ERP change and technology adoption• Communications strategy, planning, and execution• Talent management• Knowledge management• Training strategy, design and execution. • Possesses superlative client relationship management• Team leadership, collaboration, and project management skills• Strong business acumen• HR knowledge and hands-on, results-oriented approach to every projectOrganization Change Management SummaryEnsure focus of the realization of change, not just the installation of tactics.Provide a common frame of reference and approach for managing change.Access the readiness of the organization and prepare stakeholders for anticipated changes.Actively monitor the progress of the adoption of changes, and establish active feedback mechanisms to improve adoption.Coordinate and direct communication, training and workforce implications activities to the appropriate resources.

Experience

1. VP of Membership

   Association for Talent Development (ATD)

   Mar 2015 — Present

   Twitter:@atdhciFacebook: Web:

Education

• DeVry University

  Bachelor of Science - BS, Business Administration

• Keller Graduate School of Management of DeVry University

  Master of Business Administration - MBA, Business Administration and Management, General

• Keller Graduate School of Management of DeVry University

  Master of Human Resource Management

  2020

Skills

• Training
• Instructional Design
• Instructor-Led Training
• Training Delivery
• Crm
• E-Learning
• Leadership
• Telecommunications
• Process Improvement
• Project Planning
• Project Management
• Hands-on Training
• Technical Training
• Needs Analysis
• Leadership Development
• Performance Management
• Software Documentation
• Blended Learning
• Change Management
• Captivate
• Consulting
• Organizational Development
• Coaching
• Learning Management
• Technical Writing
• Call Center
• Vendor Management
• Team Building
• Soft Skills
• Call Centers
• Troubleshooting
• Employee Training
• Workshop Facilitation
• Visio
• Talent Management
• Organizational Effectiveness
• Business Process Improvement
• Customer Relationship Management (Crm)
• Facilitation