Jeanelle Horcasitas
Senior Regulatory Adherence Consultant @Delta Dental Ins.
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WORK HISTORY
Senior Regulatory Adherence Consultant @Delta Dental Ins.
Planned and built modernized tool to streamline, simplify, and improve audit intake process. This provided value to many teams by creating capacity, as well as a proactive approach to better prepare for and manage incoming audits. Developed data tracking tools and analytics to provide metrics and forecasting functionality. Wrote project overview for director and stakeholder support, also presented to leaders about the tool. Provided training and live demo sessions for leaders, teammates, and other cross-functional teams. Additionally, developed various written tutorial guides and produced video tutorials as resources for using the tool effectively.• Developed template for bi-monthly newsletter to provide updates to wider organization on team\'s efforts. Conducted research and analysis on the existing website/content to provide short-term and long-term solutions to improve readership. Implemented short term updates for the website.• Review incoming regulatory and legislative items to understand the request and ensure compliance. Perform control assurance on items that did or did not require implementation. If there was corrective action plan needed, performed the necessary analysis or testing to ensure proper control standards and procedures are accurate to mitigate risk and audit findings in the future.
EDUCATION
University of California, San Diego Extension
Miscellaneous
American River College
English Language and Literature, General
UC San Diego
Master of Arts (M.A.), Literature/Cultural Studies
UC San Diego
Doctor of Philosophy (PhD), Literature (Cultural Studies)
UC San Diego
Candidate in Philosophy, Literature/Cultural Studies
UC San Diego School of Global Policy and Strategy (GPS)
Speculative Design for Policy Making
Project Management Institute
Project Management Professional Certificate
UCLA
BA, English, Minor in Spanish
SKILLS
ABOUT JEANELLE HORCASITAS
I\'m a writer, editor, educator, and researcher with experience working in dental insurance, cloud technology, higher education, government, and nonprofits. Strong communicator that can effectively distill complex and technical topics to diverse audiences across various disciplines. Collaborative team player with cross-functional teams, leadership, and external stakeholders, especially as project manager for new initiatives and process improvement. Facilitated collaborations, communication, workshops, and large events for groups ranging from 30 to people.I\'m a strong advocate for empowering underrepresented communities in their access to educational and technological knowledge and resources. As a first-generation woman of color, uplifting the community and paving the way for future generations is extremely important to everything I do and the narratives I tell and share. Professional Skills- Excellent speaker and facilitator- Project and program management- Data and financial management- Training, curriculum development/design- Jira, Confluence- Advanced writing and speaking in SpanishTechnical Knowledge/Skills- Cloud infrastructure- Databases (SQL, MySQL, MariaDB, PostgreSQL, Redis)- Web servers and web frameworks- Linux- System Administration- Markdown- Bash- DevOps- Python- HTML- CSS- SEO
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