Jean-Christophe Neis

Product Manager & Team Lead @Mgen Technologies

Vandoeuvre-lès-Nancy, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2022 — Present

Product Manager & Team Lead @Mgen Technologies

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FR

EDUCATION

1988 — 1995

CUCES ( CNAM)

DEST

SKILLS

PmpCrmCustomer Relationship Management (Crm)Data CenterProject ManagementChange ManagementIT OperationsManagementIT StrategyOutsourcingSlaDatabasesIncident ManagementEnterprise ArchitectureCloud ComputingSystem DeploymentService ManagementProcess ImprovementIntegrationSolution ArchitectureServersIT Service ManagementHigh AvailabilityGovernanceLoad BalancingVmwarePmoProject PlanningDisaster RecoverySecurityArchitectureIT ManagementProgram ManagementService DeliveryIT TransformationIT OutsourcingProject Portfolio ManagementItilCluster

ABOUT JEAN-CHRISTOPHE NEIS

IT Project Leader since 1998 and Technical Account Manager for CRM and HR applications as well as R&D.Particularly involved in Roll-out projects as well as IT infrastructure improvements. ITIL certified (V2 & V3). Customer relationship sensitive. Working in pan-european environment. European countries Data Centre coordination. IT integration in world wide architectures.New application infrastructure setting up and integration into DC. DC moves. Technology refresh. Company e-mail : j••••@mgen.fr Private e-mail : j••••••@hotmail.fr Location - Living in Nancy, eastern of France- Currently working in Nancy ( France, East ) and Paris ( several days a week)- Past : Strasbourg, Lille, Toulouse, Antwerp(Be), Zurich(Ch), Stuttgart(Ge), Paris. Specialties - Organisation improvement - SLAs negociation and agreements - Infrastructure improvement projects management - End2end monitoring (scenarii, probes, instruction sets)- Monthly application dashboards ( reports, road maps )- High availability infrastructure management ( redundancy, load balancing, cluster setup)- Data Centers setup & moves (computer rooms build)- IT integration - Technology refresh - Data Center consolidation ( pan european projects)- application infrastructure engineering and set up - change management - Team lead - Domain lead ( multiple teams)

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