Jean-Yves Garcin

Lead Software Tester Qa Engineer @Helios

Pérols, FR

Lead QA- Performed extensive manual testing across payment and commercial solutions (Back-Office, Front-End, Mobile), covering functional, regression, integration, performance, exploratory, and accessibility testing- Contributed to the development and improvement of payment and business management solutions (Back-Office, Front-End (point-of-sale software), Mobile (Android/iOS), enhancing system reliability and user experience- Fully managed software testing, overseeing three software programs and collaborating with a team of 10 developers, as well as hotline, after-sales, and quality teams to coordinate and supervise testing processes- Drafted and implemented the test strategy and test plan, ensuring full feature coverage and minimizing the risk of production defects- Designed and managed test campaigns, handling 200 test cases weekly (mobile, Back-Office, Front-End) alongside new bug reports, fixes, and feature enhancements- Supervised over 200 regression tests during each software release, ensuring system quality and stability- Produced technical documentation for support teams and clients, facilitating rapid solution adoption and reducing post-deployment support requests.• Software Audit and Compliance- Collaborated with the quality manager to define ISCA principles (immutability, security, preservation, and archiving), ensuring regulatory compliance- Successfully completed the 2024 audit and renewed the NF 525 standard, securing business continuity- Implemented ISO 25001 requirements, improving software quality and customer satisfaction.• Documentation and Automation- Updated software documentation (point-of-sale and Back-Office) for better traceability- Integrated automation tools (Selenium, Katalon, Xray for Jira), optimizing testing processes and reducing long-term costs.

Udemy Academy

Bootcamp Certification in Software Testing by Tarek Roshdy

Hacking With Swift

100DaysOfSwift Certification (Paul Hudson), iOS Development

Udemy Academy

Bootcamp Certification (Angela Yu), iOS Development

Université de Perpignan - UPVD Alumni

Master Degree in English (Pedagogy and Teaching Skills), English and Language Teacher Training