Jean-Sebastien Racine

Vice President After-sales @Nors

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Vice President After-sales @Nors

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Mississauga, ON, CA

EDUCATION

2012 — 2018

Edinburgh Business School

Master of Business Administration (MBA), Strategic Planning

2005 — 2007

HEC Montréal

Certificat (Core Courses), Business Administration, Management and Operations

SKILLS

LeadershipPerformance ManagementLabor RelationsSecurityOperations ManagementManagementTeam BuildingPhysical SecurityLogistics ManagementCustomer ServiceProcess ImprovementInterviewsStrategic PlanningEmployee RelationsSecurity ManagementRisk AssessmentTeam LeadershipRecruitingSecurity OperationsBusiness Process ImprovementLogisticsTraining

ABOUT JEAN-SEBASTIEN RACINE

Someone asked me recently “What’s your story?” but as I started to answer, I realized how we’ve come to define ourselves by the number and magnitude of our achievements and not the means by which we achieve them. With this new perspective I re-framed this question to focus on the way in which I have achieved and created success in the people and businesses that I have had the opportunity to lead. To this question, I looked back over my career and the answer became quite clear - you play as a team and you win or lose as a team. To achieve the highest level of performance, I have learned that it could not be done alone and could not be done through one or two shining stars – as a leader I had to raise the capability of the team as a whole, teach them to DO, THINK and ACT, teach them the importance of a diligent work ethics and partnerships and then foster their continued grow within this framework.What are the key items that were used to help them grow? Nothing new, nothing magical, just the right amount of each ingredient added to the formula at the right time, things such as- always challenging the status quo and making “thinking outside the box” the norm - lead as if the business is yours - practicing what you preach, being hands on, being present and visible and above all, being authentic - Developing, empowering, listening to and trusting your people - Setting and communicating expectation clearly, holding people accountable and not shying away from hard conversations - Always building talent and preparing for the future - Understanding that planning is important but execution is critical Through the collection of projects, tasks and experiences as a business leader as well as my insatiable quest for personal growth, I have grown into the leader I am today and I am looking to continue to continue grow in this capacity!

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Jean-Sebastien Racine — Vice President After-sales at Nors in Mississauga, ON, CA | Unifers