Jean-Pierre Ferrada
- Role
- Managing Director - Deloitte Gps Digital Contact Center Offering at Deloitte
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jean-Pierre Ferrada
I am a technically oriented Sales and Operations Executive with specialized skills that…
Experience
Managing Director - Deloitte Gps Digital Contact Center Offering
Aug 2022 — Present
Education
Adelphi University
Banking and Finance
1984
Savannah College of Art and Design
Service Design
2019
American Institute of Banking
International Banking and Finance
1982
University of Phoenix
Computer Systems Networking and Telecommunications
2016
Hofstra University
Pre-Medicine
1981
Western Governors University
Data Management and Analysis
2019
Skills
- Leadership
- Workforce Management
- Routing
- Cisco Cvp
- Omni Channel Solutions
- Video Conferencing
- Voip
- Executive Management
- Cisco Systems Products
- Call Centers
- Business Process Improvement
- Avaya
- Sales
- Acd
- Software as a Service (Saas)
- Strategy
- Telephony
- Strategic Planning
- Pre-Sales
- Telecommunications
- Call Center
- Cisco Call Manager
- Strategic Consulting
- Integration
- Ucce
- Sales Management
- Solution Selling
- Sales Engineering
- Data Center
- Management
- Saas
- Business Development
- Cisco Technologies
- Program Management
- E-Commerce
- Voice Over Ip (Voip)
- Project Management
- Cloud Computing
- Icm
- Reporting & Analysis
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