Jean-Paul Schoubert
Senior Vice President Issue Management @ Citi | Risk & Controls | GenAI Process Integration | Six Sigma Black Belt
- Role
- Senior Vice President Issue Management at Citi
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jean-Paul Schoubert
Risk & Controls / Process Optimization / Issue Management / GenAI Integration / Data Analytics & ValidationBusiness Execution leader with extensive experience delivering complex enterprise initiatives in highly regulated environments across large financial institutions including Citibank, Wells Fargo, and Bank of America. Proven ability to coordinate delivery across multiple product teams, manage cross-functional dependencies, and translate strategic initiatives into structured execution plans. Experienced in supporting senior leadership with program governance, roadmap alignment, executive reporting, and initiative health tracking across risk, technology, and product stakeholders. Process Improvement, Data Analysis & Change Management SkillsMBA Finance, Six Sigma Black Belt. Experience in Performance Measurement, Process engineering, Dashboard creation, CTQ & KPI identification, Process Mapping and Simulation, BPM Framework, Regulatory reporting, Data validation & controls, SDLC, Training Design & Delivery, Project & Program ManagementTechnologyProficient in Microsoft 365 (Copilot, OneDrive, Project, Visio, Teams, SharePoint, Power BI); experienced with Confluence, JIRA, Cognos, SAS Text Miner & Contextual Analysis, iGrafx, Figma, PEGA, Tableau, ServiceNow, SQL, and Speech Analytics tools (Nexidia/NICE).
Experience
Senior Vice President Issue Management
Oct 2024 — Present · Charlotte, NC, US
o Serve as execution partner to senior leadership supporting enterprise initiatives across Citi’s Issue Management ecosystem, coordinating delivery across risk, technology, and product teamso Lead execution planning and delivery coordination for the IssueIQ™ GenAI platform initiative, managing business requirements, SDLC execution phases, governance tollgates, testing, and release readiness across a $5.6M program supporting 5K enterprise userso Track initiative health including risks, issues, dependencies, and milestones, providing structured execution updates and executive reporting to senior leadershipo Partner with Product Owners, technology teams, and governance stakeholders to align program deliverables, model validation, and release communicationso Support enterprise control and governance activities including Manager’s Control Assessment (MCA), remediation tracking, and regulatory inquirieso Operationalize the Board Material Data Accuracy Control (BMDAC), ensuring data lineage, maker-checker validation, and governance of executive reporting for board and committee materials
Education
University of South Florida
Bachelor of Arts, Marketing & International Studies
1998 — 2001
University of South Florida
Master of Business Administration - MBA, Finance & International Business
St. Petersburg College
AA , Business, Management, Marketing, and Related Support Services
University of South Florida
MBA, Finance & International Studies
1991 — 1994
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.