Jean-Michel Chatta
Senior Enterprise Customer Success Manager @Contentsquare
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WORK HISTORY
Senior Enterprise Customer Success Manager @Contentsquare
Ville de Paris, FR
Pilotage stratégique des comptes pour un portefeuille de plus de 20 clients Enterprise, axé sur la création de valeur à long termeÉlaboration et mise en œuvre de stratégies de croissance des comptes alignées avec les objectifs business de mes clientsResponsable de la fidélisation, de l\'expansion et des prévisions de revenus, avec une responsabilité en matière de croissance de l\'ARR et du de QBRs et gestion des parties prenantes au niveau de la directionCollaboration multi-équipes pour favoriser l\'expansion du pipe, l\'alignement produit et la réussite des clients
EDUCATION
Janson De Sailly - CPGE
Prepa MP, Theoretical and Mathematical Physics and Mathematics
ESSEC Business School
Advanced Master in Strategic Management of International Business (SMIB), International Business
Oregon State University
Non Degree Graduate, Digital Image Processing, Machine Learning and Deep Learning
CPE Lyon
Bachelor’s Degree, Electronics, Telecommunication and Programming
ABOUT JEAN-MICHEL CHATTA
As a Senior Enterprise Customer Success Manager at Contentsquare, I focus on strategic account management for a portfolio of over 20 enterprise clients. My work encompasses retention, expansion, and revenue forecasting, with a dedication to aligning account growth strategies with client objectives. Collaborating with cross-functional teams, I contribute to pipeline expansion, product alignment, and customer success outcomes while managing executive-level stakeholder relationships. My academic background includes an Advanced Master in Strategic Management of International Business from ESSEC Business School and a strong foundation in International Business. Core competencies include leadership, retention, expansion, and strategic account management. With a focus on value creation and measurable outcomes, I am committed to fostering long-term client success.
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