Jean-Martz Vital
|SDR| BDR| Helping teams thrive through connection, strategy, and a touch of creativity.| Black in tech| Caribbean in Tech
- Role
- Program Manager at Bamsi
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Jean-Martz Vital
I help clients succeed. Over the past 5+ years, I\'ve onboarded 300+ clients…
Experience
Program Manager
Sep 2021 — Present
Boosted Customer Retention by 20%: Conducted in-depth needs analysis to tailor value propositions, increasing customer retention. Optimized Outreach by 15%: Leveraged data-driven insights to refine strategies, averaging 50+ calls daily and maximizing opportunities. Achieved 100% of Quarterly Goals: Provided personalized coaching, fostering accountability and a 35% increase in team task completion. Implemented SOPs and KPIs: Created and executed operational standards to improve company efficiency and performance.
Education
The Art Institutes
Film/Cinema/Video Studies
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