Jean-Marc Francillon
Lead Customer Service Specialist at Air Canada
- Role
- Lead Customer Experience Specialist at Air Canada
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Jean-Marc Francillon
I graduated St. John\'s University in 2012. I have been working for Air Canada for 5years…
Experience
Lead Customer Experience Specialist
Oct 2012 — Present · Miami, TX, US
Provide assistance to passengers.Assist passengers in case of delays, cancellation and other additional services.Provide assistance with lost luggage and more.
Education
St. John's University
Bachelor’s Degree
2010 — 2012
Skills
- Social Networking
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Call Center
- Airlines
- Airports
- Retail
- Teamwork
- Data Entry
- Customer Service
- Management
- Microsoft Office
- Sales
- Microsoft Word
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