Jean-Claude Lefebvre
Senior Service Delivery Manager @Bell
Montreal, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2022 — Present
Senior Service Delivery Manager @Bell
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Montréal, CA
EDUCATION
1994 — 1996
Université de Montréal
Master, Communication
1996 — 2000
HEC Montréal
MBA, Strategy and Marketing
1992 — 1996
Université Laval
Bachelor's degree, Sémiologie
SKILLS
Customer ExperienceTelecommunicationsSaasVoipWirelessTeam LeadershipProduct MarketingIpUnified CommunicationsProfessional ServicesTeam ManagementDirect SalesMobile DevicesMplsTelephonyCall CenterVirtualizationData CenterSolution SellingStrategic PartnershipsCloud ComputingSales OperationsGo-to-Market StrategyAccount ManagementManaged ServicesProduct Management
ABOUT JEAN-CLAUDE LEFEBVRE
Expert in complex agreements and major accounts management in IT for 18 years, I stand out for my methodical approach, focused on clients, my pragmatism and my business acumen. Passionate, efficient, resilient and results-oriented, I have proven myself with major clients, managing complex contracts including large infrastructure programs.
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