Nikki Cambridge
Workforce Management Strategist | People-First Leader | Enterprise WFM · AI & CCaaS Integration | Consultant · Coach · Champion for Women Leaders
- Role
- Sr Manager of Workforce Management at BECU
- Location
- West Columbia, SC, US
- LinkedIn followers
- 500 followers
About Nikki Cambridge
People are not a variable in the workforce equation. They are the equation.That belief has driven 15+ years of building enterprise WFM systems across financial services and technology systems that don\'t just hit numbers, they sustain the people behind them.I\'ve led AI-enabled CCaaS migrations, directed 15K+ employee workforces, and saved millions in operational costs across Etsy, Charter, Conduent, and BECU. The through line in every role: when you invest in people, performance follows.Beyond the org chart, I\'m Founder & CEO of Woman Enlightened, where I\'ve funded $80K+ in scholarships and supported 500+ women into leadership.Lean Six Sigma Black Belt · Harvard CS Certified · Consultant · CoachBuilding something worth optimizing? Let\'s connect.
Experience
Sr Manager of Workforce Management
Dec 2024 — Present
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