Jean C. Urbina

About Jean C. Urbina

Strong, high energy leader with demonstrated expertise in multi-site management, growth, human resource development, successful restaurant openings, remodels, marketing implementation, training implementation, financial controls, QSR standards.Performance-focused leader specializing in driving sales and manage cost, while building dynamic teams, managing medium & high-volume market, forecasting sales, budgeting, revitalized trouble operations, supervising multiple concept restaurant operations, creating strategic initiatives, delivering world-class service, implementing local marketing initiatives, branding and cultivating a strong company image.Self-starting and disciplined, team builder that is passionate about people, training, development and hospitality.Ambitious self-starter, disciplined and hands on leader with established successful record of achievement in product knowledge, negotiation, including designing and implementing forward thinking programs, policies and processes to achieve continued profitability and productivity with fluency in English and Spanish.

Experience

1. Director of Operations

   HMSHost

   Apr 2022 — Present · New York, NY, US

   Director of Operations for LaGuardia Airport

Skills

• Culinary Skills
• Labor Control
• Restaurants
• Food Quality
• Multi-Unit
• Inventory Management
• Coaching
• Succession Planning
• Profit
• Food Service
• New Restaurant Openings
• Hiring
• Purchasing
• Cost Management
• Public Relations
• Forecasting
• Cost-Savings
• Time Management
• Building Relationships
• Team Leadership
• Food Safety
• Hospitality
• Menu Development
• Restaurant Management
• Food & Beverage
• Customer Service
• Team Building
• Management
• Microsoft Excel
• Customer Satisfaction
• Training
• Sales
• Catering
• Trend Forecasting
• Leadership
• Recruiting
• Turnaround Experience
• Operations Management
• Budgets
• Food