Jean C Clark

About Jean C Clark

Senior PM & TPM Consultant | Enterprise Cloud, Data and AI Initiatives Proven…

Experience

1. Senior Consultant

   Microsoft

   Jan 2008 — Present · Seattle, WA, US

   Various assignments at Microsoft involving cloud computing, Windows devices, and IoT solutions• Developed and maintained systems to streamline a version-one process• Technical writing for product updates on GitHub, MS Learn Docs, and Azure Blog• Analyzed segments and clusters to identify improvement areas• Managed customer off-boarding of deprecated products• Updated Power BI reports for data accuracy• Facilitated daily Standups and sprint tracking via Scrum• Coordinated bi-monthly sprint planning, reviews, and retrospectives• Tracked requirements, backlog, and status using Azure DevOps• Reported project status to ensure milestones and deliverables• Monitored/resolved privacy tag violations in DataGrid• Updated VSO work items• Collaborated cross-functionally (engineering, training, partners) to deliver Change Items• Managed incoming FastTrack changes for alignment• Implemented internal exception management tool for Asset Life Management• Supported iOS development teams technically and operationally• Managed resource requests for a B2B web portal team• Executed IT project plans, testing, and documentation• Served as single point of contact for MSL project communications• Tracked weekly progress with order-to-cash team• Resolved Office 365 issues: tickets, testing, data, and process support• Supported PMO for 60-member IT engineering team

Education

• Kean University

  Bachelor of Arts (B.A.)

• North Seattle College

  Certificate of Completion

• Seattle Pacific University

  Special Education K-12

• University of Washington Professional and Continuing Education

  Certificate of Completion

Skills

• Business Process Improvement
• Hp Quality Center
• User Acceptance Testing
• Program Management
• Databases
• Waterfall
• Resource Management
• Software Development
• Software Documentation
• Sdlc
• Integration
• Microsoft Project
• Visio
• Quality Center
• Ms Project
• Agile Project Management
• Project Management
• Software Project Management
• Requirements Analysis
• Measures
• Project Planning
• Business Intelligence
• Pmo
• Pmp
• Quality Assurance
• Testing
• Sharepoint
• Analysis
• Test Planning
• Enterprise Software
• Process Improvement
• Cross-Functional Team Leadership
• Business Analysis
• Agile Methodologies
• Management