Jon Wittman

Deputy Communications Director @Minnesota Department of Human Services

Minneapolis, MN, US

Promotes awareness of staff responsibility to recognize and address issues of equity and reduce disparity across the human services system• Serves as point person for identifying opportunities to promote the strategic work of the agency including all major and highly visible strategic plans• Champions efforts to create an environment of innovation across a fully integrated agency• Leads development and maintenance of departmentwide communications policies and standards that define and promote new technology and industry best practices• Leads departmentwide work groups that address projects that identify and fill communication gaps through continuous improvement initiatives• Serves as business owner of most DHS websites and applications that facilitate collaboration and information sharing• Assesses communications’ technical and human resource needs across the agency and recommend agencywide opportunities for improvement• Works with MNIT Services to plan necessary infrastructure, systems, technology and resources to meet agencywide communication and information management needs• Consults with internal and external groups about how to improve customer service and general user experience in online applications and one-to-one interaction • Works across the agency and state government to ensure coordinated marketing messages and approaches• Manages related vendor contracts and external relationships • Direct communication plans and digital media strategies to ensure that the efforts of staff focus on key issues and that work is completed within established time frames to better engage customers, collaborators and the public• Advise on trainings for all DHS staff to prepare the agency with appropriate professional communicator skills for future needs• Address and support commissioner and assistant commissioners’ communication technology needs• Oversee development of agencywide taxonomy to improve searchability of content across platforms

University of Wisconsin–Oshkosh

Bachelor of Arts, English and Communication

Minneapolis College

Certificate, Web Design

University of St. Thomas

Master of Business Administration, Marketing

Humphrey School of Public Affairs

Certificate in Human Services Leadership