Joseph Pierce
Major Incident Manager @CAI
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WORK HISTORY
Major Incident Manager @CAI
EDUCATION
University of Phoenix
Certificate, Advanced Cyber Security
University of Alabama at Birmingham
Master of Business Administration - MBA, Information Technology
University of Phoenix
Bachelor of Science - BS, Information Technology
Georgia Northwestern Technical College
Certificate, Computer Information Systems
SKILLS
ABOUT JOSEPH PIERCE
I bring a wealth of experience in Major Incident Management, where I provide steady leadership and clear communication in high-pressure situations. With an MBA and a degree in Advanced Cyber Security, I excel at connecting technical teams and business stakeholders, driving effective resolutions while continually learning and improving our processes.Additionally, I maintain a personal homelab to explore emerging technologies, enhance my skills, and prepare myself to tackle complex engineering challenges with creativity and innovation. I truly thrive in dynamic settings, focusing on optimizing processes, and I’m passionate about transforming critical moments into opportunities for growth and resilience. Together, we can turn challenges into successes!
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