Jennifer Dorward
Senior Solution Architect | Microsoft Certified Power Platform Expert | Dynamics 365 CE/CRM | Copilot | Business Process Management | Data Geek
- Role
- Senior Solutions Architect at C5 Insight
- Location
- Columbia, SC, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Senior Solutions Architect
Apr 2024 — Present
Education
Midlands Technical College
Advanced Desktop and Server Administration
Harvard Business School
MDP/MBA Certificate, Business Administration and Management, General
Villanova University
Business Process Management
Skills
- Customer Service Operations
- Computer Hardware Troubleshooting
- Virtual Private Network (Vpn)
- Microsoft Outlook
- Network Security
- Leadership
- Account Management
- Network Troubleshooting
- Microsoft Office
- Network Design
- Customer-Focused Service
- Streamlining Process
- Microsoft Powerpoint
- Active Directory
- Customer Management
- A+
- Operations Management
- Technical Analysis
- Customer Support
- Technical Support
- Customer Service Management
- Troubleshooting
- Coaching
- Technical Training
- Staff Development
- Customer Satisfaction
- Technical Recruiting
- Process Improvement Projects
- Wireless Networking
- Microsoft Word
- Team Leadership
- Customer Service Training
- Network+
- Teaching
- Customer Retention
- Customer Service
- Networking
- Cisco Networking
- Streamlining Operations
- Wide Area Network (Wan)
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