Jonathan Morgan
- Role
- Senior Solution Design Manager at athenahealth
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Jonathan Morgan
Ambitious professional with over 13 years of healthcare experience. I have a unique blend…
Experience
Senior Solution Design Manager
Jul 2022 — Present
Collaborate with strategic and complex clients to provide direct support and guidance, building strong internal and external relationships and trust with key stakeholders. • Partner closely with internal teams such as product, sales, onboarding, customer success, and others to ensure successful client outcomes. • Identify unique client needs and define strategies to adapt athenahealth workflows and services, aligning with their organizational goals. • Conduct ROI and workflow analyses to recommend solutions for both potential and existing clients. • Prepare and deliver compelling presentations to clients, highlighting athenahealth\'s unique capabilities and product suite. • Ensure seamless transitions from sales to onboarding and customer success, leading internal teams through the process to ensure client satisfaction. • Analyze client feedback and proactively identify areas for improvement, providing feedback to internal teams to optimize athenahealth\'s offerings and services. • Stay up-to-date with industry trends and best practices, sharing insights and knowledge with internal teams and clients.
Education
Valdosta State University
Core Curriculum
2007 — 2009
The University of Georgia
Bachelor of Business Administration, Marketing
2009 — 2012
Lowndes High School
High School Diploma
2003 — 2007
Skills
- Team Leadership
- Powerpoint
- Hospice
- Software Implementation
- Leadership
- Hl7
- Healthcare Consulting
- Microsoft Excel
- Healthcare Information Technology (Hit)
- Technology Integration
- Adt
- Consulting
- Microsoft Office
- Analysis
- Emr
- Healthcare Information Technology
- Home Care
- Sales
- Ehr
- Strategy
- Information Technology Training
- Healthcare
- Public Speaking
- Project Management
- Microsoft Word
- Salesforce.com
- Customer Service
- Data Analysis
- Microstrategy Reporting
- Time Management
- Electronic Medical Record (Emr)
- Word
- Team Building
- Marketing
- Healthcare Reimbursement
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