Justin Lum
Director of Client Success @Fundthrough
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WORK HISTORY
Director of Client Success @Fundthrough
Toronto, ON, CA
FundThrough is a fintech platform that helps businesses improve cash flow by unlocking fast, flexible access to capital that supports long-term growth.At FundThrough, I own and scale the Client Success function, leading teams, strategy, and GTM initiatives that drive retention and revenue growth. I operate at a strategic level across Revenue, Risk, Product, and Ops to sustainably expand and strengthen our portfolio.
EDUCATION
Queen's University
Bachelor of Arts Honours, Political Studies
Humber College
Post-graduate Certificate, Marketing Management
SKILLS
ABOUT JUSTIN LUM
A GTM operations and revenue enablement leader who builds the operating systems behind predictable, scalable revenue. Over a decade of experience building high-performing teams and driving execution across the customer lifecycle - from onboarding through expansion - by turning process, data, and cross-functional alignment into measurable outcomes. Specializes in growth and retention, ops infrastructure, and enablement across CS, Sales, and Product.
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