Joel Jacks

About Joel Jacks

As a Principal Product / Project Manager at the forefront of experience in AI-driven solutions and cloud migration projects, I specialize in leading digital transformations that optimize operational efficiency and drive significant business growth. Results have achieved a 68% reduction in operational expenses for a Fleet Service delivery client by spearheading a cloud migration initiative and leveraging AI for actionable insights. Additionally, through collaboration with development teams, we enhanced data collection processes, improving product delivery efficiency by 30%. My focus extends to empowering organizations through AI platform development and waste reduction strategies. A notable achievement includes driving an 80% reduction in material waste and boosting revenue by more than 55% for a manufacturing start-up. Guided by a commitment to innovation and measurable results, I work alongside cross-functional teams to enable data-driven decision-making and foster scalable growth.

Experience

1. Principal Management Analyst Project Manager

   Clark County

   Jun 2025 — Present · Las Vegas, NV, US

   Leading the complete replacement of the ERP platform, ensuring thorough requirements analysis and project scoping. • Managed high-priority projects within the Finance department, enhancing visibility and reporting processes. • Conducted full project lifecycle management for the System Redundancy project, ensuring timely delivery and alignment with organizational goals.

Education

• University of Nevada-Las Vegas

  Bachelors, Psychology

  2000 — 2005

• Grand Canyon University

  Doctor of Philosophy - PhD, Organizational and Change Leadership

• University of Montana

  MPA, Public Administration

  2005 — 2006

Skills

• Business Intelligence
• Requirements Analysis
• Program Management
• Six Sigma
• Vendor Management
• Enterprise Software
• Integration
• IT Service Management
• Software Project Management
• Itil
• Change Management
• Analysis
• Requirements Gathering
• Pmp
• Leadership
• Technology Integration
• Business Process
• Process Improvement
• Databases
• Team Leadership
• IT Strategy
• Consulting
• Software Documentation
• Sdlc
• Management
• Business Analysis
• IT Management
• Business Process Improvement
• Project Management
• Visio
• Training
• Sharepoint
• Incident Management