Jonathan D.
Strategic Customer Success & GTM Ops Leader | ex-Cisco, Bolt | PMP
- Role
- Director of Customer Success at OpenEye
- Location
- Spokane, WA, US
- LinkedIn followers
- 500 followers
About Jonathan D.
Customer success & GTM operations leader with 10 years of experience directing teams and portfolios over 100M ARR, building customer success programs, driving retention and revenue growth, and scaling cross-functional operations in multiple B2B SaaS verticals (fintech, eCommerce, retail, cybersecurity).
Experience
Director of Customer Success
Jul 2025 — Present · Spokane, WA, US
Education
Project Management Institute
Project Management Professional
Brigham Young University
Bachelor of Arts - BA, International Relations and Affairs
Skills
- Business Development
- Microsoft Powerpoint
- Html Emails
- Microsoft Word
- Automotive
- Statistical Data Analysis
- Account Management
- Change Management
- Mandarin
- Business Process Improvement
- International Relations
- Data Analysis
- Marketing
- Communication
- Strategic Planning
- Salesforce.com
- Cantonese
- Customer Service
- Stata
- Microsoft Excel
- Strategic Consulting
- Microsoft Office
- Sales
- Teamwork
- Research
- Cascading Style Sheets (Css)
- Training
- Customer Satisfaction
- Time Management
- Software Implementation
- Economics
- Troubleshooting
- Crm
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