Julie Hodge
- Role
- Sr Manager, Business Operations at Zuora
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
About Julie Hodge
Enterprise AI Strategy | Cross-Functional Execution | Scalable Business Impact I…
Experience
Sr Manager, Business Operations
Nov 2019 — Present
Managing Salesforce, Einstein (Tableau) & Excel reporting for NoAM Services Sales org. Internal customers are the VP of NoAM Services Sales and Services Sales Field-Leading the two year transformation of our Salesforce org. Includes all aspects of program management: requirement gathering, release cadence, gating criteria, prioritization, & vendor management. Improved our satisfaction scores from an average of 2.8 to 3.6 (out of 5)-Designed & implemented the services communication strategy for distribution lists, Slack channels, Team Drive and Confluence. Redesigned our data management strategy. Stage one was moving from Box to Google Drive/Confluence (Internal). Stage two is working with procurement on SFDC Knowledge licenses (Internal + Partner).
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