Jonathan Garrison

About Jonathan Garrison

Passionate Scrum Master and Agilist with first-hand experience working as a software developer on a high-performing Scrum team. Proven track record as an effective servant leader, eager to share knowledge and best practices in helping teams find the best way forward in Scrum. EXPERTISE AND SELECTED ACCOMPLISHMENTS Facilitation • Established and maintained Jira dashboards and reports, which were relied upon by product stakeholders and executives to accurately determine the state of development, quality, and delivery. • Increased team cohesion and trust by facilitating regular retrospectives, which focused on specific actionable areas of improvement, avoiding focus on blame or unactionable items. Encouraged teams to think independently on improvement ideas and opportunities. These retrospectives identified areas of team success with formal recognitions and celebrations. Coaching • Improved predictability of delivery times by coaching development leads in methods of estimation, such as confidence intervals, which relied upon teams’ previous sprint velocities. Boosted confidence among stakeholders in teams’ ability to deliver while strengthening team-stakeholder relations. • Fostered trust through regular 1:1s with development team members, understanding each individual’s specific pain points regarding workflow and process and encouraging self-discovery for areas of improvement. Training • Conducted workshops, which increased understanding of Agile values and principles and Scrum methodology for multiple teams, enabling those teams to identify ways to streamline processes and achieve more desirable outcomes from workflows. • Contributed to organizational Agile transformation efforts by training employees in foundational Agile concepts and the Scrum framework. TECHNOLOGY • Jira Administration – JQL – Dashboard Management – Report Generation – Kanban Board Management • C++ • Django • Git • Java • JavaScript • jQuery • Linux | Unix | Shell Scripting • OpenShift • Python • Salesforce.com (Apex, Visualforce) • Selenium

Experience

1. Scrum Master

   Fidelity Investments

   Sep 2023 — Present · Durham, NC, US

   Scrum Master for two development teams distributed from Texas to India. These teams were focused on an initiative to consolidate many separate systems into a single application for distributing investment data. • Provided Agile coaching and facilitated various Scrum events. • Helped bridge communication between developers, their management, and the product owner. • Coached the product owner and teams in developing and revising the product backlog to better reflect value delivered to the customer.

Education

• University of Florida

  Bachelor's degree, Astronomy

• University of North Carolina at Chapel Hill

  Master's degree, Astrophysics