Josette Despres
Manager, Client Services @Medavie Blue Cross Croix Bleue Medavie
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WORK HISTORY
Manager, Client Services @Medavie Blue Cross Croix Bleue Medavie
Coach a high-performing team of 24 professionals including Account Associates, Team Leaders, Trainer, Business Analyst. Fostering engagement, collaboration and operational excellence. I also lead cross-regional initiatives to drive innovation and Best Practices/process improvement.
EDUCATION
International Foundation of Employee Benefit Plans
Group Benefits Associate, International Foundation of Employee Beneift Plans, Insurance
Holland College
CDA- Level 2, Dental Assisting/Assistant
LOMA Canada
FLMI (Fellow, Life Management Institute), Insurance
ABOUT JOSETTE DESPRES
I am a passionate, people-focused leader who thrives on empowering others and driving continuous improvement. I believe the best outcomes happen when people feel supported, heard and equipped to succeed and I bring this belief into every interaction. With a strong background in change management, I lead teams through transformation with clarity, empathy and collaboration at the core. I work across functions to bring alignment and create momentum for sustainable change. My true sense of accomplishment comes from helping individuals grow into their potential while optimizing processes to deliver exceptional service. Known for my positive energy and collaborative leadership style, I create spaces where teams feel motivated, valued and ready to tackle what is next.
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