Jeremy Dempsey
Business Intelligence Director with a Diversified Background in Data Analysis and Managing Complex Projects
- Role
- Business Intelligence Director at Resortcom International
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Jeremy Dempsey
With over 18 years of experience in Data Analytics and Business Intelligence, I bring a…
Experience
Business Intelligence Director
Mar 2018 — Present · Las Vegas, NV, US
Pioneered the establishment of the Business Intelligence department, leading its growth and strategic direction. Administered and optimized multiple Microsoft SQL Server databases and managed Tableau Server. Developed complex SQL queries on various platforms including Oracle, T-SQL, PostgreSQL, and IBM Informix. Implemented Python scripts for data analytics and ETL processes, enhancing data processing and reporting capabilities. Spearheaded the migration and integration of legacy systems into modern, scalable BI solutions. Conducted regular training and development sessions for BI team members, fostering a culture of continuous learning and professional growth. Collaborated with cross-functional teams to align BI initiatives with broader organizational goals. Initiated and led the adoption of agile methodologies within the BI department, improving project turnaround time and responsiveness. Led the development and implementation of a Peer to Peer Feedback Application, widely adopted across the company to enhance employee engagement and communication. Extended leadership to managing the Call Center Workforce team, demonstrating adaptability and multifaceted team management skills. Improved Service Level KPIs for the Call Center Workforce team from below 30% to above 80% on average, demonstrating effective strategic management and operational optimization.
Skills
- As400
- Project Planning
- Team Management
- Business Process Improvement
- Tqm
- Desktop Intelligence
- Microsoft Excel
- Microsoft Excel 2007 Power User
- Process Improvement
- Lps Desktop
- Business Objects
- Vendor Management
- Visio
- Loans
- Microsoft Power Point 2007
- Hamp
- Microsoft Word 2007
- Gse Servicing Requirements
- Fidelity Msp
- Back in the Black
- Sql Server Management Studio
- Real-E
- Microsoft Access 2007 Power User
- Business Analysis
- Hafa
- Project Management
- Workflow Analysis
- Snagit
- Real Estate
- T-Sql
- Procedure Analysis
- Web Intelligence
- Report Writing
- Microsoft Project 2007
- Db2/Sql
- Crystal Reports
- Lsams
- Loss Mitigation
- Lps Process Management Desktop
- Mortgage Lending
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