James Chao
Lead Producer @ Riot Games
- Role
- Lead Producer - Riot Web at Riot Games
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About James Chao
James is a product owner and manager of development with a successful track record of leading teams sustainably through end-to-end development lifecycles. He\'s also hellbent on the mission to deliver awesome experiences to players!Key Skills:Production, project management & delivery, program management, cross-functional coordination, scope & capacity planning, process & structure refinement, risk analysis & mitigation, strategic planning, team health & workload management, business development.Toolbox:Jira, Mantis, Wrike, Trello, Figma, Airtable, Confluence, Miro, Helpshift, Mixpanel, Unity, DeltaDNA, AppAnnie, Tableau, Sentry, GitHub, Slack, Google Suite, Microsoft Office, etc.
Experience
Lead Producer - Riot Web
Feb 2024 — Present · Santa Monica, CA, US
arcane.comleagueoflegends.complayvalorant.comValorant Console Beta (beta.playvalorant.com)2xko.riotgames.com2xko Alpha Labs (alpha.2xko.riotgames.com)wildrift.leagueoflegends.comteamfighttactics.leagueoflegends.complayruneterra.comLeague of Legends - MENA Sever LaunchBlades (Modular UI Website Builder)• Lead Producer for an agile team consisting of 40+ developers, formed by merging 2 multidisciplinary pods (Player Identity Experience and Digital Experience).• Accountable for planning, development, delivery, and maintenance of all domains in Riot\'s web ecosystem.• Responsible for the management and logistics of operations, including process refinement, roadmap planning, budget and headcount, automation, and team health.• Spearheaded the successful launch of Blades, a modular UI tech utilized to create a bespoke Riot Website Builder (think Squarespace), with ambitions to unify Riot’s web space, empower publishing teams, and scale sustainability by weaning off 3rd party web contractor dependencies.• Successfully launched Valorant\'s Console Beta & 2XKO\'s Alpha Labs registration sites, which included a new way for players to register and invite their friends upon acceptance - aka the Beta Buddies Program.• Oversaw production for Riot\'s migration to a new Content Management System (CMS).
Education
University of California, Davis
Bachelor's degree
College of San Mateo
Associate's degree
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