Darrell Dunn

About Darrell Dunn

Over 20 years of experience as a top flight solutions architect (pre sales engineer). Adept at communicating a story through software demonstrations that resonate with customers. By telling great stories I extract, discover and document real business challenges that enable synaptic customer connections while exceeding the goals POV\'s and preventing scope creep. Achieving technical goals in the POV leads to technical acceptance and ultimately adding to afamily of customers. Once the customer is onboarded, I provide a strong voice of the customer reflecting back to product management and engineering. I have been blessed to have great teams and support to achieve closure of several large enterprise customers.

Experience

1. Lead Solutions Engineer

   Dynatrace

   Apr 2025 — Present · Tampa, FL, US

   Serve as a key technical advisor within the sales organization, delivering advanced observability solutions to enterprise accounts across diverse industries.Lead product demonstrations and proof-of-concept initiatives showcasing Dynatrace’s full-stack observability platform, including AI-powered root cause analysis (Davis AI), application performance management, and cloud infrastructure monitoring.Present technical solutions and business outcomes to executive-level stakeholders, translating complex observability concepts into strategic value propositions.Partner with account executives to identify and qualify new business opportunities, driving pipeline growth through technical credibility and trusted advisory relationships.Provide actionable feedback to Product Management based on field engagement, customer pain points, and competitive intelligence.Act as a trusted technical advisor to channel partners, enabling their success with Dynatrace solutions.Leverage expertise across cloud platforms (AWS, Azure, GCP), Kubernetes, CI/CD pipelines, and DevOps/SRE practices to align solutions with customer environments.

Education

• Berry College

  Bachelor of Science (B.S.), Engineering/Industrial Management

  1988 — 1992

Skills

• Visio
• Quality Center
• Application Performance Management
• Utilization Management
• Demonstration Skills
• Oracle
• Requirements Analysis
• Cloud Computing
• Enterprise Architecture
• Pre-Sales
• Application Life Cycle Management
• Jenkins
• Technology Evangelism
• Business Intelligence
• Healthcare Information Technology
• Software Project Management
• Sdlc
• Devops
• Business Analysis
• Uft
• Application Lifecycle Management
• Software Implementation
• Consulting
• Continuous Integration
• Process Improvement
• Business Process Improvement
• Hp Quality Center
• Quality Assurance
• Continuous Feedback
• Software Development Life Cycle (Sdlc)
• Continuous Delivery
• Pmp
• Leadership
• IT Strategy
• Software Quality Assurance
• Service Virtualization
• Agile Methodologies
• Proposal Management
• Management
• Websphere