J. Chris Zurba

About J. Chris Zurba

Executive IT and business transformation leader with more than 24 years of experience delivering enterprise-scale programs across insurance, aerospace, manufacturing, and technology services. He has led multi-million-dollar initiatives, built Centers of Excellence, and advised C-suite executives on modernization strategies spanning cloud, Guidewire, AI, and enterprise delivery models. PMP-certified, Joel is recognized for aligning technology execution to business outcomes, improving operational efficiency, and leading high-performing global teams. Helping Executives make confident, unbiased technology and vendor decisions that reduce cost, risk, and operational friction for over two decades. Specialties: CX Contact Center | UCaaS / CCaaS | Data Center & Cloud |Cybersecurity | Managed IT & Applications | Tech & Mobility Expense Management l Business Strategy & Digital Transformation, Program/Project Governance & Planning, Maturity Modeling & BPM (CMMI 5), Solution/Technical Analysis, SDLC Assessment & Implementation (Agile - SAFe, Scrum, RUP, Solution Definition & Implementation Roadmap Planning, Requirements Elaboration & Design, UX/UI - User Centric Design, Development Lifecycle Management, Quality Assurance, Enterprise Implementation & Deployment, Application Management, Data Conversion & Governance, Organizational Change Management, Guidewire Suite Implementation, Digital Strategy, PaaS, SaaS, BPaaS, Open Source, AWS, Cloud, Cyber Security Strategy & Solutions, Cryptography, Web Application Security, Network Security, Mobile Security, Cyber Threat Detection, Vulnerability Remediation & Management, Business Intelligence, System Analytics, Guidewire Insurance Suite:(CC/PC/BC/DH) ClaimCenter v4-v10 (On-Prem/Cloud SaaS), Guidewire PolicyCenter SP3-v10 Cloud (SaaS), BillingCenter, DataHub, InfoCenter, ContactManager, Digital Portals, DuckCreek, Pega PRPC/CSB, SAP, Seibel, Oracle, Document Management/Generation

Experience

1. Business Transformation Leader & Technology Advisor

   Bridgepointe Technologies

   Apr 2025 — Present

   Bridgepointe Technologies, is a strategic advisory firm helping enterprises evaluate, implement, and manage their technology investments. With access to over 250+ supplier partners and decades of executive experience, we provide vendor-agnostic guidance that drives efficiency, cost savings, and innovation. Our Core Services • Strategic Technology Advisory – Strategy & Transformation Roadmap, Technology evaluations, Gap Assessments, Due Diligence, Business Transformation outsourcing, and lifecycle planning • Managed IT & Applications – Help desk, patch management, productivity solutions, cloud, and network support • Customer Experience (CX) & AI – CCaaS, UCaaS, AI/automation, Contact Center/Helpdesk/Call Center modernization, workforce management optimization, AI Expert assistance • Cloud & Data Center – Migration, colocation, hybrid/multi-cloud, disaster recovery, FinOps • Cybersecurity – Assessments, SASE, MDR/XDR, SIEM/SOC, threat hunting, compliance, IAM • Expense Management – Contract audits, cost containment, ISP and mobility management • Network Transformation – SD-WAN, SASE/ZTNA, private networks, LAN/WAN optimization Why Clients Choose Us • Active Customers across industries including healthcare, financial services, retail, and manufacturing • Proven Cost Savings – Average of 20–30% savings across telecom, cloud, and IT expenses • Speed to Value – Implementations delivered 3–5 months faster than industry average • Trusted Advisors – 5.3-year average strategist tenure, ensuring continuity and expertise • High Satisfaction – 97% client satisfaction with measurable results Business ImpactBy partnering with WZ Enterprises and Bridgepointe, organizations gain: • Visibility into IT infrastructure and vendor landscape • Control of costs through ongoing monitoring and optimization • Scalability to align IT with business growth and innovation • Security through modern, resilient architectures

Education

• Purdue University

  Bachelor of Science (B.S.), Organizational Leadership

  1994 — 1999

• Stanford University

  Graduate Certification, Advanced Computer & Cyber Security

  2016 — 2017

• The George Washington University School of Business

  Masters, Project Management (PMP)

  2000 — 2002

• Purdue University

  Division 1 Football Varsity Letterman, Defense

  1994 — 1999

Skills

• Agile Project Management
• User Centric Design (Ucd)
• IT Strategy
• Supply Chain Management
• Pmo
• Leadership
• Entrepreneurship
• Enterprise Architecture
• Pega Prpc
• Security Management
• Information Security
• Guidewire Policycenter 4/7
• Guidewire
• Software Project Management
• Financial Services
• Business Analysis
• Pega Csb
• Agile Methodologies
• Claims Management
• Management
• Business Strategy
• Software Development
• Scrum
• Guidewire Claimcenter 4/5/6/7
• Guidewire Billingcenter 7
• User Experience
• Project Management
• IT Business Strategy
• Cyber-Security
• Governance
• Business Process Improvement
• Usability
• Business Process
• P&C Insurance
• Business Process Re-Engineering
• Sdlc
• Business Process Design
• Project Portfolio Management
• Siebel 6/8
• Technology Roadmapping