Jc Crowl
Learning Facilitator at Cash App
- Role
- Learning Facilitator at Cash App
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Jc Crowl
A passionate individual with a drive for coaching and developing others to create an unforgettable customer experience through inspiration and effective feedback. A self-motivated professional with 10+ years of customer service experience dedicated to helping their team, organization, and business to perform to the best of their abilities and exceed customer expectations.
Experience
Learning Facilitator
Apr 2021 — Present · Portland, OR, US
Facilitating new hire training and supporting learning and development opportunities that drive performance improvement across the Cash App Customer Success team.Providing real-time coaching to Advocates to improve performance and shorten ramp-up timelines.Creating, updating, and curating training content.Providing qualitative and quantitative feedback to Customer Success Leaders regarding new hire performance.
Education
Trident Technical College
Associate's degree
2011 — 2013
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