Jessica Cooper
Senior Product Manager @Complyeq, An Everfi Company
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WORK HISTORY
Senior Product Manager @Complyeq, An Everfi Company
Direct large-scale product portfolio at industry-leading Ed-Tech organization- Set a clear vision and lead project teams to build products that meet business objectives- Collaborate with cross-functional team (sales, marketing, design, development, learner experience, UX) to determine scope and framework for multiple products targeted to meet the needs of organizations- Carry out each aspect of product management including ideation, discovery, roadmapping, production and development, iteration, design, implementation, maintenance, go-to-market, and sunsetting for a portfolio of 35+ learning products and platform- Conduct user research (UX) projects to identify market problem to solve, help validate hypotheses, and write user stories and requirements - Use data and research to architect high-level product plans for 2+ million users annually, giving structure to future roadmap decisions and driving innovation
EDUCATION
Utah State University
Associate of Science (A.S.)
Brigham Young University
Master’s Degree, Instructional Psychology and Technology
Brigham Young University
Media Art Studies, Communication and Media Studies
ABOUT JESSICA COOPER
I am a creative, visionary PROGRAM MANAGER & LEARNING EXPERIENCE DESIGNER with over 10 years of diverse experience designing and managing effective learning programs in a wide variety of industries. I have extensive expertise in human-centered design, user experience, program management, team management, and curriculum development. I know how to analyze and identify entry points for innovation in complex business solutions and have a proven history of effectively implementing large-scale, company-wide programs that drive efficiency and operational excellence.MY SPECIALTIES:» Highly skilled problem solver, self-starter, and analytical thinker. » Passionate user advocate, recognized for collaboration, communication, diplomacy, flexibility, and critical thinking. » Seasoned curriculum developer, creating dynamic, learner-centric experiences that engage broad audiences. HIGHLIGHTED ACCOMPLISHMENTS : Collaborated with cross-functional team to create a content framework for a new work-from-home program for 1400 employees. Redesigned onboarding to create a dynamic, learner-centric orientation experience for new employees. Built an entire company training program from the ground up for 600+ employees, reducing training time by 120%.TECHNOLOGY: InDesign | Photoshop | Adobe Premiere | MicroStrategy | Slack | SmartSheets | G-Suite | Microsoft Project | Microsoft Office | eLearning authoring tools | LMS management toolsSKILLSET:System Implementation | Process Improvement | Human-Centered Design | Product Management | Project Management | Content Creation | Learning & Development | Verbal & Written Communication | Relationship Building | Curriculum Design Customer Experience | Adult Learning Theory | UX | eLearning | LMS
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